Our Warranty

At LED Mirror World, we pride ourselves on crafting premium LED bathroom mirrors that combine cutting-edge design with outstanding durability. We know peace of mind matters, especially when you’re investing in your home. That’s why we now offer a comprehensive 3-year warranty on all our products in the UK. This commitment reflects our confidence in the quality of our mirrors and our dedication to your complete satisfaction.

Industry-Leading Certifications

Our mirrors are manufactured under the strictest quality standards. Our facility holds:

  • ISO 9001 Quality Management System certification

  • BSCI Business Social Compliance certification

  • Recognition as a High-Tech Enterprise

Every step of our production adheres to ISO guidelines, ensuring meticulous control and exceptional craftsmanship. In addition, all LED Mirror World products—including accessories and complete units—carry the following safety and environmental approvals:

  • CE (Conformité Européenne)

  • UKCA (United Kingdom Conformity Assessed)

  • RoHS (Restriction of Hazardous Substances)

  • SAA (Standards Australia/International)

  • UL (Underwriters Laboratories)

What Our 3-Year Warranty Covers

From the date of purchase, your LED Mirror World product is protected against any manufacturing defects in materials or workmanship for three years. Specifically, we cover:

  • Structural faults in the mirror glass, frame, and mounting hardware

  • Electronic component failures, including LED modules, drivers, and switches, certified for safety and performance

  • Accessory defects, such as demister pads, sensors, or Bluetooth modules

  • Easy part replacement, thanks to our user-friendly terminal connections

Your warranty ensures that, should any component of your mirror fail under normal domestic use, we will replace or repair it at no additional cost.

Damage on Delivery

We package our mirrors with the utmost care. However, if your mirror arrives damaged:

  1. Inspect the mirror immediately upon delivery

  2. Photograph the damage before unboxing the unit

  3. Notify our customer service team straight away

We will offer you a Free replacement. Please note that any damage discovered after installation falls outside our free replacement guarantee. Always check your mirror before fitting.

Exclusions

Our 3-year warranty does not cover:

  • Accidental damage, misuse, or abuse

  • Cosmetic wear and tear (scratches, fading) due to ageing

  • Repairs or modifications by unauthorised personnel

  • Damage from improper installation or power surges

For any queries about what is and isn’t covered, our customer service team is on hand to help.

Simple Part Replacement Process

Our LED mirrors feature straightforward terminal connections. Should you encounter a fault:

  1. Contact our UK Customer Service team via email at support@ledmirrorworld.co.uk

  2. Provide your order number, contact details, and a clear description of the issue

  3. Send photos or other documentation, if requested, to help us assess the defect

  4. Receive replacement parts or arrange a full product exchange – quickly and hassle-free

We’ll walk you through each step, ensuring your mirror is back to perfect working order without delay.

 

Your Satisfaction, Our Priority

At LED Mirror World, your happiness is paramount. Our extended 3-year warranty is designed to give you complete confidence in your purchase. If you have any questions about this policy or wish to start a claim, please reach out to us, We’re committed to ensuring your LED Mirror World experience is nothing short of exceptional.